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Rental Conditions
Our Terms and Conditions of Hire are set out below.
Please read this section carefully before completing the Booking Request Form.
If you make an online booking, it will be assumed you have read these terms and conditions and agree to fully abide by them.
DRIVING LICENCE
Before we can hire a vehicle to you, you must hold a current driving licence for a minimum of 12 months, and this licence must be produced by you before the hire begins. Certain endorsements are subject to individual
acceptance.
Failure to produce your licence means we are unable to hire
vehicles to you.
British drivers who have the new UK photo ID drivers licence must produce
both parts of the licence.
AGE OF DRIVERS
Drivers must be over 21 and not over 76 years of age. In the case of Groups
7 & 8, the minimum age of drivers is 25 years. Additional drivers can
be included at no extra charge by arrangement.
STANDARD COMPREHENSIVE INSURANCE
Orkney Car Hire vehicles are covered by a comprehensive
insurance policy but certain occupations may require you to provide your
own insurance. Please request an occupational list from us if you feel you
may fall into this category.
COLLISION DAMAGE INSURANCE
As the hirer, you are responsible for any damage to vehicles whilst the vehicle is in your control or custody and on hire.
Your comprehensive insurance cover, which is included in the hire costs, limits your financial responsibility for any damage to £500, but this can be further reduced to £250 if you opt to purchase Collision Damage Insurance. This is available at an additional cost of £4 per day and we strongly recommend you avail yourself of this option, not only for the peace of mind but also to reduce your financial liability to £250 for each and every incident.
This insurance must be purchased at the commencement of hire.
Please note Collision Damage Insurance is not available for Groups 7, 8, 9 & 10 and does NOT cover your financial liability for the full cost of repairing and/or replacing tyres, wheels, wheel trims, wing mirrors, keys, immobilisers, cigar or cigarette burns or any other damage to the interior of vehicles in your possession. These costs will be borne by you, as the hirer, should such incidents occur during the hire
HIRE RATES
Rates include VAT and standard comprehensive insurance but not collision damage insurance whilst being driven by the Hirer.
PAYMENT
Payment for full hire must be made at the commencement of hire.
MILEAGE
As the hirer you have unlimited mileage in Orkney. Certain vehicles may be shipped out of the Orkney Islands and driven on the British Mainland, but this is subject to prior agreement with Orkney Car Hire. Vehicles driven on the British Mainland may incur a mileage charge.
FUEL
Vehicles are supplied full of fuel and should be returned with a full fuel load. Hirers pay for all fuel used whilst vehicles are on hire.
If vehicles are returned without a full fuel load, you will be charged for the appropriate fuel amount plus a minimum handling fee of £5 sterling.
If the hirer accidentally fills the hire vehicle with the wrong fuel type, the hirer will be responsible for any repair bill plus the cost of refuelling the hire vehicle with the correct fuel type.
NO SMOKING
Orkney Car Hire operate a strict no smoking policy in all of its
hire vehicles
TYRES AND PUNCTURES
As the hirer, you are responsible for the repair of all punctures whilst the vehicle is rented to you.
PARKING FINES & TRAFFIC PENALTIES
As the hirer, you are responsible for all parking fines and traffic penalties.
VEHICLE INSPECTION
In normal circumstances, the hirer will inspect the rental vehicle
with a staff member prior to the beginning of the hire and also at the end
of the hire period.
ADDITIONAL PAYMENTS
In the unlikely event we require additional payments from you, e.g. for fuel replenishment or vehicle damage, we shall attempt to contact you, prior to deducting the relevant amount from your account. However, we do reserve the right to deduct any legitimate amount from you at anytime, whether you are present or if we are unable to contact you.
DELIVERY CHARGES
In addition to your rental costs, you may be required to pay a delivery charge. This depends on where you pick up and where you leave (drop down) your vehicle. Please note that pick up and drop down points may incur separate charges.
Pick up and drop down in the Kirkwall area and Kirkwall Airport are completely free. Any other location will incur a delivery charge. This includes the ferry terminals in St Margaret’s Hope and Stromness and any accommodation location outside Kirkwall.
We do not deliver to the Burwick Ferry Terminal but there is an excellent
coach service from there to Kirkwall. A link to this timetable can be found
in the links section of the website.
